The Power of Libraries

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As economy struggles, more people rely on libraries
Published: February 19, 2008
By Terry Date Staff writer
SALEM (NH)— Librarians have long thought that the demand for library services leaps when the economy limps.
It's not just books that the belt-tightening public wants more of in tough times, but museum passes, children's programs and Internet access.
That's been the case at the Kelley Library in Salem over the past year, coinciding with the economic slowdown, according to Director Eleanor Strang. She said Salem, a border town highly dependent on the Massachusetts economy, is an early indicator of library trends elsewhere in New Hampshire.
"We see it first," she said of the increased library use in tough economic times.
Reference librarian Deb Berlin expects more people will use the library's high-speed Internet access, seeking work online after dumping Internet access at home to save money.
The library's nine public Internet computer stations have seen an 11 percent increase in usage in the last year, with bookings of 30 or 60 minutes rising from 6,341 to 7.041.
One afternoon last week, the stations were full.
Joe Pacheco, 37, of Salem sat at one of the computers researching natural medicine. He has used the stations to look for jobs in tough times, and has witnessed others doing the same.
Why? "It's free," he said.
Also at Kelley, book and CD reservations jumped by 11 percent in 2007, from 9,618 to 10,642. Interlibrary loan requests jumped 24 percent. Story-time attendance for children rose 15 percent. And museum pass requests increased 2 percent.
"I think that is a good bellwether of people wanting to save money, because the passes will get you in for free or discounted admission," Strang said.
The anticipation of greater library usage during tough times has some town library trustees and advocates defending spending requests to meet the demand.
Sandown library trustee Tina Owens did this recently at the town deliberative session.
Derry Public Library Assistant Director Jack Robillard has noticed more people coming in and asking for help navigating computers in their job searches. The library may include this observation in its budget narrative, he said.
"We were just talking about this the other day," he said.
In Windham, patronage at the Nesmith Library has consistently risen each year, with book, DVD and other borrowings rising consistently between 2001, at 111,480, and 2007, at 181,349.
Nesmith Library Director Carl Heidenblad doesn't attribute that increase to tough times, but he has heard librarians in Massachusetts say their business picks up during tougher economic times.
"It makes sense, when times are good, people don't mind one-click shopping at Amazon, but when times get tighter it makes good sense to come to the library to borrow books or DVDs," he said.
Strang remembers how out-of-work men in the early 1990s gathered in the reference section and exchanged newspaper classified sections looking for work during the region's recession.
"Library use skyrocketed in the early 1990s because of the profound recession we were in," she said.
In fact, Strang said that 1992, a low point in the economic downturn in this area, was the first year Salem's circulation eclipsed the 300,000 mark. It would be another 12 years before the library broke 300,000 again.